Terms and Conditions

Effective Date: May 19, 2021
Last Updated: May 19, 2026

These Terms and Conditions (“Terms”) govern access to and use of the digital platforms, applications, services, content, technology, marketplace functionality, and related systems operated by Relocate Inc. (“Relocate,” “we,” “our,” or “us”), including www.relocate.world, https://app.relocate.world/, and any affiliated subdomains, APIs, communication systems, advisor portals, marketplace infrastructure, software, and digital products collectively referred to as the “Platform.”

By accessing, browsing, registering for, submitting information to, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Platform.

1. Nature of the Platform

Relocate operates as a technology-enabled relocation and marketplace platform designed to assist individuals exploring international relocation opportunities and to facilitate connections between users and independent third-party professionals operating within the global mobility ecosystem.

The Platform may provide destination discovery tools, relocation planning technology, informational resources, advisor discovery functionality, personalized roadmap generation, immigration pathway exploration, marketplace functionality, educational content, inquiry-routing systems, document organization tools, matching technology, communication features, and introductions to third-party professionals and partners.

Relocate is not a law firm, accounting firm, investment advisory firm, brokerage, insurance company, immigration authority, government agency, healthcare provider, or regulated fiduciary unless expressly stated otherwise in writing.

Nothing on the Platform constitutes legal advice, tax advice, investment advice, immigration representation, financial advice, healthcare advice, or any other regulated professional service.

2. Distinction Between the Marketplace and the Application

The Platform contains distinct operational components, including the public-facing marketplace website and the user-facing relocation application.

The marketplace accessible through www.relocate.world primarily functions as an informational and marketplace environment through which users may explore relocation topics, discover advisors, submit inquiries, request consultations, and engage with professionals and ecosystem partners.

The relocation application accessible through https://app.relocate.world/ functions as a personalized relocation planning environment in which users may voluntarily submit personal information for the purpose of generating destination recommendations, roadmap outputs, relocation insights, advisor matching, and related relocation-oriented functionality.

By using either component of the Platform, users acknowledge and agree that different categories of information may be collected, processed, analyzed, and shared depending on the nature of the service being used.

3. Eligibility

You must be at least eighteen (18) years of age and possess legal capacity to enter into binding agreements in your jurisdiction in order to access or use the Platform.

By using the Platform, you represent and warrant that:

all information submitted by you is truthful and accurate;
you will not use the Platform for unlawful, fraudulent, or misleading purposes;
you understand the limitations of the Platform and the services offered;
you are solely responsible for decisions made based on information obtained through the Platform.

4. User Accounts and Registration

Certain portions of the Platform may require account registration.

Users agree to provide accurate, current, and complete information during registration and to maintain the accuracy of such information.

Users are solely responsible for maintaining the confidentiality of account credentials, restricting access to devices used to access the Platform, and all activities occurring under their account.

Relocate reserves the right to suspend, restrict, or terminate accounts at any time and for any reason, including suspected misuse, fraudulent conduct, regulatory concerns, or violations of these Terms.

5. User Information and Consent to Processing

Users may voluntarily provide personal information, relocation-related information, financial information, profile information, uploaded documents, and other materials through the Platform.

By submitting information through the Platform, users expressly authorize Relocate to:

collect and store submitted information;
process information for relocation-related purposes;
analyze information through automated systems and matching technologies;
generate personalized roadmap outputs;
facilitate advisor matching;
share information with relevant third-party professionals, advisors, and ecosystem partners where reasonably necessary to facilitate requested services.

Users acknowledge and agree that submitted information may be shared with immigration professionals, tax advisors, relocation consultants, insurance providers, healthcare providers, financial service providers, banking partners, real estate professionals, strategic ecosystem partners, marketplace advisors, and members.

Such sharing may occur for purposes including evaluating immigration pathways, obtaining service quotes, validating eligibility assumptions, facilitating consultations, enabling roadmap functionality, and supporting relocation planning.

Users further acknowledge that third-party providers operate independently from Relocate and maintain their own policies, procedures, legal obligations, and regulatory responsibilities.

6. Marketplace Advisors and Professional Members

The Platform permits independent third-party professionals (“Advisors” or “Members”) to create public-facing profiles, publish content, showcase expertise, market services, and engage with users.

Advisors may include immigration lawyers, immigration consultants, tax advisors, accountants, real estate professionals, relocation specialists, insurance professionals, global mobility consultants, financial professionals, and healthcare-related service providers.

Advisor access may require professional onboarding, LinkedIn verification, identity validation, or additional verification procedures as determined by Relocate.

Relocate does not guarantee professional licensing status, regulatory standing, competence, qualifications, legal compliance, service quality, or service outcomes.

Users acknowledge that any engagement with an Advisor is undertaken entirely at the user’s own discretion and risk.

Relocate is not a party to agreements entered into between users and Advisors and shall not be responsible for professional negligence, malpractice, misrepresentation, service failures, immigration denials, financial losses, regulatory violations, inaccurate advice, tax liabilities, healthcare outcomes, or business disputes.

Any professional relationship formed between a user and an Advisor exists solely between those parties.

7. Advisor Content and Marketing Rights

Advisors and Members may submit articles, profile information, biographies, images, publications, marketing materials, and other content to the Platform.

By submitting such materials, Advisors grant Relocate a worldwide, perpetual, irrevocable, sublicensable, royalty-free license to use, reproduce, display, publish, distribute, modify formatting, market, advertise, repurpose, promote, and create derivative works from submitted materials.

This includes the right to use Advisor names, likenesses, company information, profile photographs, articles, publications, and professional materials across the Platform, newsletters, advertising campaigns, social media, public relations materials, promotional videos, presentations, digital marketing campaigns, and ecosystem communications.

Relocate assumes no responsibility for independently verifying the accuracy, legality, or regulatory compliance of Advisor-authored materials.

Advisor-authored content reflects solely the views and representations of the respective Advisor.

8. No Professional Advice

The Platform and all content provided through it are intended solely for informational, educational, marketplace, and technology-facilitation purposes.

Nothing on the Platform constitutes legal advice, immigration advice, tax advice, accounting advice, financial advice, investment advice, insurance advice, healthcare advice, fiduciary services, or regulated professional representation.

Immigration laws, tax frameworks, healthcare systems, visa pathways, financial regulations, and relocation requirements vary across jurisdictions and frequently change.

Users are solely responsible for independently verifying all information and obtaining advice from appropriately licensed professionals before making decisions relating to immigration, taxation, investments, healthcare, insurance, employment, real estate, residency, or citizenship.

9. Automated Systems, Matching Technology, and AI Functionality

Relocate may utilize algorithms, automated systems, artificial intelligence technologies, recommendation engines, analytics systems, and profiling tools in connection with Platform functionality.

Such systems may be used to generate roadmap outputs, recommend destinations, evaluate compatibility indicators, suggest immigration pathways, personalize user experiences, and facilitate advisor matching.

Users acknowledge that such outputs are informational only and may contain inaccuracies, assumptions, simplifications, or outdated information.

Relocate makes no representations or warranties regarding the accuracy of automated outputs, eligibility predictions, immigration outcomes, suitability of destination recommendations, or legal or regulatory validity.

Users remain solely responsible for independently evaluating all recommendations and consulting qualified professionals.

10. User Content and Submissions

Users may submit information, comments, inquiries, uploaded documents, reviews, roadmap inputs, and other content through the Platform.

By submitting content, users grant Relocate a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, store, process, display, distribute, modify formatting, analyze, and otherwise utilize such content for purposes relating to operation of the Platform and related business activities.

Users represent and warrant that:

they possess all necessary rights to submitted materials;
submitted materials do not violate applicable laws;
submitted materials do not infringe third-party rights;
submitted information is accurate to the best of their knowledge.

Relocate reserves the right, but not the obligation, to remove, restrict, edit, or review content submitted through the Platform.

11. Intellectual Property

All Platform infrastructure, software, branding, trademarks, graphics, visual elements, designs, databases, interfaces, written materials, algorithms, roadmap structures, and proprietary systems are owned by or licensed to Relocate and protected under applicable intellectual property laws.

Except as expressly permitted in writing, users may not reproduce, copy, scrape, reverse engineer, distribute, resell, commercially exploit, modify, or create derivative works from Platform materials.

Nothing contained in these Terms transfers ownership rights to users.

12. Third-Party Services and Integrations

The Platform may contain integrations, references, links, or connections to third-party websites, services, technologies, and providers.

Relocate does not control and is not responsible for third-party content, external websites, advisor services, partner systems, payment processors, scheduling tools, external communication platforms, or independent professional conduct.

Users access and engage with third-party services entirely at their own risk.

13. Fees, Payments, and Commercial Relationships

Certain Platform features, memberships, roadmap services, consultations, advisor subscriptions, or marketplace functionality may require payment.

All fees are subject to change at Relocate’s discretion unless otherwise agreed in writing.

Relocate may receive compensation, referral fees, commissions, sponsorship consideration, or other commercial benefits from advisors, strategic partners, ecosystem participants, referrals, marketplace activity, and promoted service providers.

Users acknowledge and agree that such commercial relationships may exist.

Unless expressly stated otherwise, payments made to third-party professionals are governed exclusively by agreements between the user and the relevant third party.

14. Platform Availability

Relocate does not guarantee uninterrupted or error-free operation of the Platform.

The Platform may experience downtime, maintenance interruptions, technical failures, security incidents, software errors, delays, or inaccuracies.

Relocate reserves the right to modify, suspend, discontinue, or remove any portion of the Platform at any time without liability.

Certain features may be experimental, beta-stage, incomplete, or under active development.

15. Data Protection and Privacy

Relocate processes personal information in accordance with its Privacy Policy.

Users acknowledge that use of the Platform may involve international data transfers, automated processing, storage in cloud environments, and sharing with third-party professionals and ecosystem partners.

While Relocate implements commercially reasonable safeguards, no digital platform or online transmission can guarantee absolute security.

Users submit information at their own risk.

16. Prohibited Conduct

Users may not:

submit false or misleading information;
impersonate others;
engage in unlawful conduct;
upload malicious code or harmful materials;
interfere with Platform functionality;
attempt unauthorized access;
scrape or extract Platform data;
harass or abuse other users;
violate applicable laws or regulations.

Relocate reserves the right to investigate suspected misconduct and take appropriate action, including account suspension or legal action.

17. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RELOCATE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND REGULATORY COMPLIANCE.

Relocate does not warrant that:

the Platform will be uninterrupted or error-free;
advisor services will meet expectations;
roadmap outputs will be accurate;
immigration goals will be achieved;
relocation outcomes will be successful;
information will remain current.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELOCATE SHALL NOT BE LIABLE FOR ANY INDIRECT DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, IMMIGRATION DENIALS, TAX LIABILITIES, REGULATORY ISSUES, FINANCIAL LOSSES, THIRD-PARTY MISCONDUCT, PROFESSIONAL NEGLIGENCE, SECURITY INCIDENTS, OR PLATFORM INTERRUPTIONS.

IN NO EVENT SHALL RELOCATE’S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF:

ONE HUNDRED EUROS (€100); OR
THE TOTAL AMOUNT PAID BY THE USER TO RELOCATE DURING THE TWELVE (12) MONTHS PRECEDING THE RELEVANT CLAIM.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

19. Indemnification

Users and Advisors agree to indemnify, defend, and hold harmless Relocate and its affiliates, officers, employees, contractors, partners, licensors, and representatives from and against any claims, liabilities, damages, losses, expenses, regulatory actions, fines, or legal costs arising out of:

use of the Platform;
submitted content;
violations of these Terms;
interactions with third parties;
professional conduct;
regulatory violations;
misuse of Platform functionality.

20. Suspension and Termination

Relocate reserves the right to suspend, restrict, remove, or terminate access to the Platform at any time and without prior notice where reasonably necessary to protect the Platform, enforce these Terms, address legal or regulatory concerns, prevent misuse, or investigate suspected misconduct.

Users may discontinue use of the Platform at any time.

Sections relating to liability limitations, intellectual property, indemnification, dispute resolution, and other provisions intended by their nature to survive termination shall remain in effect following termination.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to conflict-of-law principles.

Subject to applicable consumer protection rights, the courts of Italy shall have exclusive jurisdiction over disputes arising in connection with these Terms or use of the Platform.

22. Changes to the Terms

Relocate reserves the right to amend, modify, or update these Terms at any time.

Updated versions become effective immediately upon publication on the Platform unless otherwise stated.

Continued use of the Platform following publication of revised Terms constitutes acceptance of the updated Terms.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

24. Entire Agreement

These Terms, together with the Privacy Policy and any supplemental legal notices published by Relocate, constitute the entire agreement between users and Relocate concerning use of the Platform and supersede all prior communications or understandings relating to the subject matter herein.

25. Contact Information

For legal inquiries or questions relating to these Terms, contact:

Relocate
Email: legal@relocate.world
Website: www.relocate.world

26. Electronic Acceptance

By accessing or using the Platform, users acknowledge and agree that electronic acceptance of these Terms constitutes a legally binding agreement enforceable to the fullest extent permitted by applicable law.